How to Contact Support

Our support team is ready to help you get the most out of your church management system.

Support Channels:

1. Knowledge Base (Recommended)
- Browse articles for immediate answers
- Search by keyword or category
- Available 24/7

2. Support Tickets
- Go to the Support section from the sidebar
- Click "Submit Ticket"
- Describe your issue in detail
- Attach screenshots if helpful
- Our team typically responds within 24 hours

3. Email Support
- Send an email to our support address
- Include your church name and account details
- Response time: 1-2 business days

What to Include in Your Ticket:
- A clear description of the issue
- Steps to reproduce the problem
- Any error messages you see
- Screenshots (if applicable)
- Your browser and operating system

We aim to resolve most issues within 24 hours during business days.