Troubleshooting Login Issues

If you are having trouble logging in, try these solutions:

Forgot Password:
1. Click the "Forgot Password" link on the login page
2. Enter your registered email address
3. Check your inbox for the password reset link
4. Follow the link to create a new password
5. Log in with your new credentials

Account Locked:
- After 5 failed attempts, your account is temporarily locked
- Wait 15 minutes and try again
- Contact your admin to unlock your account immediately

Browser Issues:
- Clear your browser cache and cookies
- Try using an incognito/private window
- Disable browser extensions that may interfere
- Update your browser to the latest version
- Try a different browser (Chrome, Firefox, Edge)

Still Having Issues?
Contact our support team through the Support section. Include your account email and a description of the problem for faster resolution.